Welcome to NR Digital Agency (“NR Digital Agency,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you share with us through our website nrdigitalagency.com (the “Website”) and our digital marketing, SEO, PPC, social media, web development, and related services (collectively, the “Services”).

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your data. By using our Website or Services, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Information You Provide to Us

• Contact Form Submissions: Name, email address, phone number, company name, and message details when you fill out our contact or inquiry forms.
• Newsletter Subscriptions: Your email address when you subscribe to our updates.
• WhatsApp / Direct Communication: Information you share when you contact us via WhatsApp, phone, or email (e.g., +91 8840 733744 or info@nrdigitalagency.com).
• Blog Comments & Author Profiles: Name, email, and website (optional) when you leave a comment on our blog.
• Client/Project Information: Business details, goals, and other information shared with us when you engage our digital marketing services.

1.2 Information Collected Automatically

• Usage Data: IP address, browser type, device type, pages visited, time spent on pages, referring URLs, and similar analytics data.
• Cookies & Tracking Technologies: We use cookies and similar technologies (including Google Analytics, Google Search Console, and Facebook Pixel-type tools) to understand how visitors use our Website and to improve our Services.
• Site Verification Tools: We use Google Site Verification and related tools to monitor site performance and search visibility.

1.3 Information from Third Parties

We may receive information about you from social media platforms (Facebook, Instagram, X/Twitter, LinkedIn, Pinterest) if you interact with our official pages, or from advertising and analytics partners.

2. How We Use Your Information

• To respond to inquiries and provide requested information about our services (SEO, PPC, social media management, web development, email and content marketing).
• To deliver, manage, and improve our Services and client projects.
• To send newsletters, promotional updates, or marketing communications (you may opt out at any time).
• To analyze Website traffic and user behavior to improve content, design, and performance.
• To run and measure advertising campaigns (Google Ads, Meta Ads, and similar platforms) on behalf of our business and our clients.
• To comply with legal obligations and protect against fraud or misuse of our Website.

3. Cookies Policy

Our Website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Cookie Type	Purpose
Essential Cookies	Required for basic Website functionality
Analytics Cookies	Help us understand visitor behaviour (e.g., Google Analytics)
Marketing Cookies	Used for ad targeting and retargeting campaigns

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Hosting providers, email marketing platforms, analytics tools, and CRM systems that help us operate our Website and Services.
• Advertising Partners: Platforms like Google Ads and Meta (Facebook/Instagram) for campaign management, only as necessary to deliver advertising services.
• Third-Party APIs: Where applicable, we may use third-party APIs such as Google Maps Platform (e.g., Maps API, Places API) to support location-related features. Please refer to Google’s Privacy Policy for details on how Google handles this data.
• Legal Authorities: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (such as a court or government agency), or where we believe in good faith that disclosure is necessary to comply with a legal obligation, protect the rights or safety of NR Digital Agency, our clients, or the public, prevent or investigate possible wrongdoing, or protect against legal liability.
• Business Transfers: If NR Digital Agency is involved in a merger, acquisition, financing, or sale of company assets, your Personal Data may be transferred as part of that transaction. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

NR Digital Agency will retain and use your Personal Data only to the extent necessary to fulfill the purposes outlined in this Privacy Policy. We retain and use your information as required to:

• Comply with our legal obligations (for example, if we are required to retain certain data under applicable tax, advertising, or consumer protection laws);
• Resolve disputes between you and us, or between you and third parties;
• Enforce our legal agreements and policies; and
• Maintain business records for client projects and reporting purposes.

Usage Data collected automatically (such as analytics and log data) is generally retained for a shorter period, except when it is used to strengthen Website security, improve functionality, or where we are legally required to retain it for a longer period.

Your information, including Personal Data, may be transferred to — and maintained on — servers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those of your jurisdiction. By using our Services, you consent to this transfer.

7. Your Rights

Depending on your location (India, UAE, Australia, USA, or elsewhere), you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw consent or opt out of marketing communications at any time.
• Object to or restrict certain processing of your data.
• Request a copy of your data in a portable format, where applicable.

To exercise these rights, contact us at info@nrdigitalagency.com.

8. Third-Party Links

Our Website and blog posts may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. International Users

NR Digital Agency serves clients in India, the United Arab Emirates, Australia, the United States, and other regions. By using our Website, you understand that your information may be processed and stored in countries other than your own, subject to applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The “Last Updated” date at the top of this page indicates the most recent revision. We encourage you to review this page regularly.

12. Payments

We may provide paid products and/or services within our Service. For such payments, NR Digital Agency accepts the following payment methods:

• Bank Transfer (NEFT/RTGS/IMPS): Direct transfer to our official company bank account.
• UPI: Payments via UPI apps (e.g., Google Pay, PhonePe, Paytm, etc.).
• Google Pay: Direct UPI-based payment.

We currently accept payments only through the above legal and traceable digital/bank channels. We do not accept cheques as a mode of payment.

We do not store or collect your card, UPI PIN, banking password, or any sensitive payment credentials on our servers. All such information, where applicable, is handled directly by your bank or UPI payment application and is governed by their respective privacy and security policies. Any payment confirmation or transaction reference shared with us (such as a UPI transaction ID or bank reference number) is used solely for verifying receipt of payment, invoicing, and bookkeeping purposes.

If, in the future, we engage third-party payment gateway processors (e.g., for card or online payment processing), such processors will be PCI-DSS compliant, and this Privacy Policy will be updated to disclose their identity and link to their respective privacy policies.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information — including requests to access, correct, amend, or delete your personal data, or to register a complaint — please contact our Privacy Compliance Officer:

• Email: info@nrdigitalagency.com
• Phone: +91 8840 733744
• Website: https://nrdigitalagency.com

You are advised to review this Privacy Policy periodically for any changes. Changes are effective immediately when posted on this page.